The “Refund and Returns” policy of Wholesale Pallet Liquidation Deals is as follows
- Returns and Exchanges: Returns or exchanges are only accepted for defective or broken items. If you receive such an item, contact them at sales@wholesalepalletliquidationdeals.com with details and possibly photo evidence of the defect. They will assess the issue and notify you via email about the possibility of a refund or replacement. Approved refunds will be processed using the original payment method.
- Shipping Policy: They offer worldwide shipping and guarantee delivery to certain countries, including the United States, UK, Italy, France, Spain, Poland, Sweden, Germany, Greece, and Ireland. If a package doesn’t arrive, free reshipping is not possible. Delivery times are estimated between 1-3 business days for most locations, and 3-5 days for remote areas. Once shipped, customers receive a tracking number via email to monitor their package through UPS, USPS, DHL, or FedEx.
Delivery Instructions: All products are shipped in airtight, smell-proof, vacuum-sealed bags within discreet, unmarked packages. It’s essential to provide your real name and address to ensure proper delivery.
Damaged or Lost Items in Transit: If the packaging is damaged upon delivery, contact them immediately at sales@wholesalepalletliquidationdeals.com.